Questions schools usually ask
Use this page to understand how Emega supports website conversations, official channels, AI drafts, legal pages, and deployment planning.
How does Website Chat help?
Website Chat lets visitors start conversations from the public site so staff can answer, triage, and follow up from the Shared Team Inbox.
How are official channels handled?
Your organization activates official channels after credentials, provider permissions, consent review, and administrator approval are complete.
Can the AI features be used?
AI drafts can be used with approval-first controls. Sensitive actions should stay reviewed by staff.
How should legal pages be managed?
Legal pages are managed from the admin Public Website area and should be kept reviewed, accurate, and aligned with your organization policies.
What does the server operator need?
HTTPS, a real .env file, database access, storage permissions, queue worker, scheduler cron, SMTP, then system health and deployment preflight checks.